information At Trillium Spa
The spa operates 7 days a week from 10am to 6pm during the summer months. Although we are flexible to accommodate our guests, the winter operation days and hours may vary. Booking can be made by contacting the Trillium Spa by phone, email or by completing the online reservation form. We suggest appointments be booked at least two weeks in advance of your visit to ensure availability and reserve preferred choices. For day spa, a credit card is required to guarantee your booking. Out of consideration for our guests, a minimum of 24 hours is required for cancellation after which a charge of 50% will apply.
To enjoy the full value of the spa experience we suggest that you arrive a minimum of 20 minutes prior to your scheduled appointment. Arriving late for an appointment may require us to cancel or shorten the length of service. Upon arrival, you will be presented with a robe and sandals that you will wear throughout your visit. Towels and lockers for your personal belongings are also available. As the wet area is co-ed, please bring your swim attire. In order to assure your maximum safety and comfort while in our facility, a brief personal health history questionnaire is required. We encourage you to disclose any pertinent health conditions that may affect your spa experience. This information is considered confidential.
The spa welcomes persons aged 16 and older. Any guests under 16 years of age (no younger than 10 years) require adult supervision to receive treatments. All services and prices are subject to change without notice. Gratuities are not included in the prices and are left at your discretion. When staying at the resort on a package that includes a spa credit, the credit is valid toward services only and is not valid toward Registered Massage Therapy. Smoking and use of phones are not permitted in the spa. The spa is not responsible for stolen items. Gift certificates are available for any of our services or in any monetary denomination of your choice.
Please call for more information 1-800-263-6600 x 228